Huawei phone keeps turning off: How to fix

Has your Huawei phone been persistently turning off on its own? This can be a frustrating experience, especially when you’re in the middle of something important. While it is a common issue, understanding why your Huawei phone keeps turning off can help you find a solution. This guide will cover the possible causes from software glitches to hardware problems, like a Huawei phone battery issue or a faulty power button.

Sometimes, you may notice your Huawei phone screen keeps turning off or your device keeps restarting frequently. These are all related issues and could be symptoms of a larger problem. We’ve compiled a step-by-step guide to help you diagnose and fix these common issues with your Huawei phone. Read on to find the most effective solutions for your device.

Pre-requisites

Before diving into the solutions, ensure you have the necessary items ready to address the issue of your “Huawei phone keeps turning off”. Here’s what you need to have at hand:

1. Your Huawei phone: The device experiencing the issue.
2. A stable internet connection: This is crucial for software updates and online troubleshooting.
3. Another device for guidance: You’ll need another device to follow this guide while working on your Huawei phone.
4. Backup data: Make sure to back up all your important data. This is a necessary step as some solutions might involve erasing all data from your device.

Remember, if your Huawei phone keeps restarting or the phone screen keeps turning off, these are signs of the same underlying problem. Similarly, if you’re experiencing Huawei phone battery problems, it could be the reason why your Huawei phone keeps turning on and off. Having these symptoms in mind will help in diagnosing and fixing the issue.

Fix Huawei phone keeps turning off

Checking for software updates

One of the first steps you should take when your Huawei phone keeps turning off is to check for any pending software updates. Outdated software can often cause a variety of issues, including your phone turning on and off, your Huawei phone screen consistently turning off, or even your Huawei phone restarting frequently. Software updates often include patches for bugs and improvements in system stability, which can rectify these issues.

Here are the steps you have to follow:

1. Connect to WiFi: Software updates can be large and may consume a significant portion of your mobile data. It’s recommended to connect to a WiFi network before proceeding.
2. Go to Settings: From your Huawei phone’s home screen, swipe down from the top to reveal the settings icon (usually a gear symbol), then tap on it.
3. Software Updates: Scroll down the settings list until you find a section labeled ‘System & updates’. Tap on it, and then select ‘Software update’.
4. Check for Updates: In the software update section, tap on ‘Check for updates’. If an update is available, your device will start downloading it.
5. Install the Updates: Once the download is complete, tap ‘Install’ to update your software. Your phone will likely restart during this process, which is normal.

Remember, if your Huawei phone battery problems persist after the update, it’s a sign that the issue might be hardware-related or due to some other reasons which we will explore in the subsequent steps.

Clear storage space

Is your Huawei phone keeps turning off or does it seem like it’s struggling with a constant restart cycle? One of the possible causes could be that your device’s storage is almost full. When your Huawei phone’s memory is filled to near capacity, it can cause your device to act erratically, which could include constant restarts or even unexpected shutdowns. Here are some simple steps to clear up some storage space:

1. Check Storage: Navigate to your device’s settings, look for the ‘Storage’ option to check how much space you have left. If your device is near capacity, it’s time to clean up.
2. Remove Unnecessary Files: Start with your downloads folder and delete any files you no longer need. Next, check your photos and videos. Backing up your photos and videos to a cloud service like Google Photos can free up a significant amount of space.
3. Uninstall Unused Apps: If there are any apps on your device that you no longer use, uninstall them. Make sure to clear the cache of remaining apps too since it can take up unnecessary space.
4. Clear Cache: Go into the settings of individual apps and choose the ‘Clear Cache’ option. This will delete temporary files that the app has stored.
5. Move Files to SD Card: If your Huawei phone supports an SD card, move some of your files there to free up your phone’s internal storage.

By clearing the storage space, you should see an improvement in your device’s performance, and hopefully, the issue of your Huawei phone screen keeps turning off or your Huawei phone keeps restarting will be resolved. If the problem persists, it might be due to Huawei phone battery problems or other hardware issues, which we will cover in the next sections.

Check for app updates

If your Huawei phone keeps turning off or you’ve been struggling with issues like your device constantly restarting, one potential solution might be updating your apps. Outdated apps can sometimes cause software conflicts that lead to these issues. By ensuring all your apps are up-to-date, you can potentially solve the problem of your Huawei phone turning on and off or the screen persistently going blank. Let’s walk through the steps on how to check for app updates on your Huawei phone.

Steps to Check for App Updates

Follow these steps to check for app updates:

1. Unlock your Huawei phone and navigate to the ‘Home’ screen.
2. Tap on the ‘AppGallery’ icon. This is Huawei’s official app store.
3. Once inside AppGallery, tap on the ‘Me’ icon at the bottom right corner of the screen.
4. In the ‘Me’ section, you will see an option labeled ‘Updates’. Tap on it to see a list of apps with available updates.
5. If you see any apps in this list, tap the ‘Update’ button next to each app to begin updating it. If you want to update all apps at once, you can tap the ‘Update All’ button at the top of the screen.

By keeping all your apps updated, you can avoid many of the software conflicts that can cause your Huawei phone to keep restarting, the screen to keep turning off, or other battery-related problems.

Force stop an app

When your Huawei phone keeps turning off, one of the possible causes could be an unruly app that’s causing your device to misbehave. If your device keeps restarting or if your Huawei phone screen keeps turning off, it might be linked to an app that’s not functioning as it should. Force stopping an app can help resolve these issues and improve your phone’s performance.

Steps to Force Stop an App

1. Open the Settings App: Navigate to the home screen of your Huawei device. Tap on the ‘Settings’ app icon to open it.
2. Go to Apps & Notifications: In the settings menu, scroll down and find ‘Apps & notifications’. Tap on this to see a list of all installed apps.
3. Select the Problematic App: If you suspect a specific app is causing your Huawei phone battery problems or making your phone turn on and off, scroll through the list to locate this app. Tap on the app’s name to open its settings.
4. Tap on Force Stop: Once you’ve opened the app’s settings, you will see a ‘Force Stop’ button. This button halts the app’s processes and shuts it down completely.
5. Confirm Force Stop: A confirmation popup will appear, warning you that the app may misbehave if you force stop it. As you’re doing this to resolve an issue, go ahead and confirm by tapping ‘OK’.

After following these steps, monitor your phone to see if the problem persists. If your Huawei phone keeps turning off, you may need to consider other potential solutions.

Remove the case and external battery

Are you tired of your Huawei phone constantly turning off and on again? Or perhaps your Huawei phone screen keeps turning off, even when you’re actively using the device. This issue can be incredibly frustrating, affecting your productivity and overall experience with your Huawei device. It could be a sign of Huawei phone battery problems or even the symptom of your Huawei phone continuously restarting. One simple solution to consider is to remove the case and external battery. This might seem like a basic step, but it can sometimes solve the problem.

Steps to Remove Case and External Battery

1. Power Off Your Device: Before you start, it’s crucial to safely power down your Huawei phone. This ensures your device doesn’t malfunction while you’re removing the case and battery.
2. Remove the Case: Start by removing the protective case on your Huawei phone. Sometimes, the case can press against the power button, causing the phone to turn off.
3. Locate the Battery: Once the case is removed, look for the battery compartment. Most Huawei phones have a removable back cover that you can simply slide or pop off.
4. Remove the Battery: Now, carefully remove the battery from the phone. Make sure you do this gently to avoid damaging any internal components.
5. Inspect the Battery: With the battery out, inspect it for any signs of damage or swelling. These could be signs of Huawei phone battery problems which can cause your phone to keep switching off.
6. Reinsert the Battery and Case: If the battery looks fine, reinsert it back into the phone, making sure it fits snugly into its compartment. Next, replace the back cover and reapply your phone case.
7. Switch on Your Phone: Finally, turn your Huawei phone back on. Monitor it to see if it continues to turn off.

By following these simple steps, you may be able to solve the problem of your Huawei phone continuously turning off. If the issue persists, it might be necessary to consider other fixes or seek professional help.

Inspecting the power button

One of the common reasons why your Huawei phone keeps turning off could be a problematic power button. If your power button is stuck, damaged, or experiencing issues, it could result in your Huawei phone turning on and off repeatedly. It might even cause your Huawei phone screen to keep turning off or your device to keep restarting. This section will guide you on how to inspect your power button and determine if it’s causing your Huawei phone battery problems.

Ordered Steps:

1. Inspect the Power Button Visually: First, look closely at the power button. If it’s visibly damaged, stuck, or wobbly, it’s likely the culprit behind your Huawei phone’s erratic behavior.
2. Test the Power Button: Press the power button a few times and see if it feels normal. If it’s hard to press or doesn’t bounce back as it should, it might be causing your Huawei phone to turn off constantly.
3. Clean the Power Button: Sometimes, dust or dirt could cause your power button to act up. Use a small brush or compressed air to clean around the button. Be gentle to avoid causing any further damage.
4. Consult a Professional: If you’ve determined that the power button might be the issue but you’re unable to fix it, it’s best to consult with a professional repair service. It’s important not to try and repair it yourself as you could cause more harm than good.

Remember, a faulty power button can lead to various issues like your Huawei phone keeping restarting or its screen turning off unexpectedly. It’s crucial to identify and rectify this issue as soon as possible.

Battery evaluation

One of the main reasons why your Huawei phone keeps turning off could be due to battery problems. A faulty or weak battery can cause your device to randomly shut down, restart, or keep the screen turning off. This section will guide you on how to evaluate your Huawei phone’s battery health and take necessary steps to rectify any issues found.

Follow these ordered steps:

1. Observe Battery Drain Rate: Pay attention to how quickly your battery drains. If your Huawei phone’s battery drains rapidly even with minimal use, it could be a sign of a battery problem.
2. Check Battery Health: Go to your phone settings and find the battery section. Here, you can see the health of your battery. If it’s below 80%, it’s a good indication that your battery needs replacement.
3. Use the Phone in Safe Mode: Restart your Huawei phone in safe mode to disable all third-party apps. If your phone operates normally in safe mode, an app may be causing the battery drain.
4. Check for Overheating: If your Huawei phone becomes excessively hot, it could be a sign of a battery issue. You should get it checked immediately to prevent further damage.
5. Contact a Professional: If you’ve tried the above steps and your Huawei phone keeps restarting or turning on and off, it’s time to contact a professional. They can accurately diagnose if the battery is the issue or if there’s another underlying problem.

Remember, a faulty battery not only causes your Huawei device to turn off randomly but can also lead to more serious issues if not addressed promptly.

Factory reset

A Factory Reset can often be the last resort when your Huawei phone keeps turning off. If you’ve tried all other troubleshooting steps and your Huawei phone screen still keeps turning off, or your device keeps restarting, a Factory Reset might be the best solution. This method can help fix any software issues that might be causing these problems, including the persistent Huawei phone battery problems.

Ordered Steps for Factory Reset

1. Backup Your Data: Before you initiate a Factory Reset, ensure you backup important data. You can use Huawei’s inbuilt backup options or a cloud service like Google Drive.
2. Go to Settings: On your Huawei phone, navigate to the “Settings” menu.
3. Find Reset Options: Scroll down and find the “System & updates” option. Click on it and then select “Reset”.
4. Initiate Factory Reset: You will see an option called “Reset phone”. Tap on it and then confirm your decision.
5. Wait for the Process to Complete: The Factory Reset process will now begin. It might take a few minutes. Your phone will restart several times during this process.
6. Set Up Your Phone Again: Once the Factory Reset is done, your phone will be like brand new. You’ll need to go through the initial setup process again.

Remember, a Factory Reset should only be used as a last resort. It will erase all data on your phone, but it can also fix many issues, including the one where your Huawei phone keeps turning on and off.

Tips and Warnings

Dealing with a Huawei phone that keeps turning off can be frustrating, but it’s important to remain calm and follow these tips and warnings to ensure you don’t accidentally cause more harm to your device.

• Avoid Overheating: Overheating can lead to your Huawei phone repeatedly turning on and off. Always keep your phone in a cool, dry place and avoid exposing it to direct sunlight for extended periods.
• Monitor Battery Usage: If your Huawei phone battery drains quickly or shows signs of erratic behavior, it might be one of the reasons for your phone’s shutdown issue. Regularly monitor your battery usage and close unnecessary apps running in the background.
• Screen Timeout Settings: If your Huawei phone screen keeps turning off, it might be due to your screen timeout settings. Check these settings and adjust them according to your preference.
• Regular Updates: Ensure your phone software and apps are updated regularly. An outdated software can cause your Huawei phone to keep restarting.
• Factory Reset: This should be your last resort. Before you proceed with a factory reset, make sure to back up all your data as it will erase everything on your phone.
• Seek Professional Help: If your phone continues to switch off despite all your efforts, it may have a serious hardware problem. In this case, it’s best to consult with a professional or contact Huawei customer service.

These are some tips and warnings to keep in mind when dealing with a Huawei phone that keeps turning off. Always remember that each phone is unique, and what works for one might not work for another, so it’s crucial to understand your device well.

Troubleshooting

If you notice that your Huawei phone keeps turning off, or perhaps your phone is displaying related issues such as the screen frequently turning off, these steps will help you troubleshoot the problem:

1. Check for Overheating: Huawei phones, like any other smartphone, can overheat due to excessive usage or running heavy applications. This can cause your device to shut down to protect the internal components. If your Huawei phone keeps turning off due to overheating, let it cool down before trying to turn it back on.
2. Check for Software Incompatibility: Sometimes, a newly installed app might not be compatible with your device’s software, causing your phone to restart or turn off repeatedly. Identify any recent app installations and uninstall them to see if the problem persists.
3. Inspect the Battery: Huawei phone battery problems can be a common cause for the device turning off. If the battery is old or damaged, it might not be able to hold a charge, causing your phone to turn off. In this case, you might need a battery replacement.
4. Check for Damage: If your Huawei phone screen keeps turning off or your device restarts frequently, it could be due to physical damage. Check for any visible signs of damage, particularly on the screen and the power button.
5. Reset the Device: As a last resort, if your Huawei phone keeps restarting, performing a factory reset might fix the issue. Remember to back up all your data before performing this step as it will erase everything on your device.

By following these steps, you should be able to troubleshoot the issue of your Huawei phone turning off or restarting frequently.

Conclusion

In conclusion, dealing with a Huawei phone that keeps turning off can be quite frustrating. However, with this comprehensive guide, you should be able to diagnose and fix the issue effectively. Whether it’s a problem of your Huawei phone screen turning off, the phone constantly restarting, or overall battery problems, our steps should help you address them all.

Remember, if your Huawei phone keeps turning on and off, it’s not a cause for panic. It’s usually a sign of a minor glitch that can be fixed with some basic troubleshooting. But, if the problem persists, it might be time to seek professional help. It’s always best to ensure your phone is running in optimum condition for the smoothest user experience. We hope this guide proves useful in resolving your Huawei phone issues!

Frequently Asked Questions

Why does my Huawei phone keep turning off by itself?

Your Huawei phone keeps turning off due to several reasons. It might be due to software glitches, Huawei phone battery problems, or hardware issues such as a damaged power button. Sometimes, specific apps can also cause such problems if they are corrupt or not working correctly.

How do I fix my Huawei phone that keeps restarting?

If your Huawei phone keeps restarting, you can try several fixes. Start by checking for any software updates, as outdated software can cause such issues. Clearing storage space and closing unused apps can also help. If the problem persists, consider consulting a professional or contacting Huawei’s customer service.

What do I do if my phone turns off and won’t turn back on?

When your Huawei phone turns off and won’t turn back on, try charging it first. If that doesn’t work, a hard reset might be necessary. However, be careful as this will delete all data on your phone. If the issue persists, it could be due to a hardware problem, and you might need to take your phone to a repair shop.

Could a software update fix the issue of my Huawei phone turning off?

Yes, a software update could potentially fix the issue of your Huawei phone turning off. Outdated software can often cause phones to behave erratically. Therefore, it’s always a good idea to keep your device updated with the latest software version.

Could a damaged power button be responsible for my Huawei phone’s behavior?

Certainly, a damaged power button could be the reason why your Huawei phone keeps turning on and off. If the power button is stuck or not functioning correctly, it can cause your phone to turn off repeatedly. It’s recommended to have it checked and repaired by a professional to avoid further issues.

Read More:

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• How to find my Huawei phone
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