Samsung Phone Goes Straight To Voicemail: How to Fix

When your Samsung phone goes straight to voicemail, it can be quite a frustrating experience. Missing important calls from work, family, or friends because your phone does not ring can leave you feeling disconnected. You might be left wondering, “Why are my calls going straight to voicemail?” or “Why does my phone not ring and just diverts to voicemail?” This guide is here to help you address and fix these Samsung phone call issues.

It’s not uncommon for users of Samsung phones to experience these types of complications, whether it’s their incoming calls being diverted to voicemail on Samsung devices without the phone ringing, or the phone not receiving calls at all. This issue might seem complicated, but often it’s a matter of adjusting a few settings on your device.

In this comprehensive guide, we will explore in depth the reasons behind why a Samsung phone doesn’t ring and goes straight to voicemail, and provide easy-to-follow steps to help you resolve this issue and ensure your phone is set up correctly to receive calls. By the end of this guide, you should be able to prevent your phone from going straight to voicemail and start receiving your calls as you should.

Pre-requisite

Before we delve into the solutions to the “Samsung phone goes straight to voicemail” issue, it’s crucial to ensure we have a few prerequisites in place. This is not a complex process; however, a basic understanding of your Samsung phone’s settings will be beneficial.

Firstly, make sure you have access to your Samsung phone which is experiencing the issue. This might sound obvious, but it’s the first step towards solving “my phone goes straight to voicemail Samsung” and “why are my calls going straight to voicemail” problems. In addition, ensure your phone is charged, and you’re in an area with signal coverage.

This guide is designed to help you if your “Samsung phone doesn’t ring and goes straight to voicemail,” if you have “Samsung phone call issues,” if “incoming calls divert to voicemail on Samsung,” or if your “Samsung phone is not receiving calls.” Understanding these issues is key to resolving the problem and ensuring your phone rings when someone is calling you.

Samsung Phone Goes Straight To Voicemail

Checking call settings

When your Samsung phone goes straight to voicemail, it’s essential to conduct a thorough check of your call settings. It’s an important step to take as incorrect configurations could be why your calls are going straight to voicemail.

Firstly, ensure your device is set up to receive calls instead of diverting them. If your phone goes straight to voicemail, Samsung phone settings could be the culprit. Navigate to your phone’s settings, select ‘Calls,’ then ‘Additional settings.’ Here, you should check your ‘Caller ID’ and ‘Call waiting’ options. Ensure your caller ID is set to ‘Network default’ and call waiting is enabled. These settings ensure your phone can receive calls when you’re on another call instead of diverting them straight to voicemail.

In some cases, you might find that your Samsung phone doesn’t ring and goes straight to voicemail. This can be a result of the ‘Call forwarding’ setting being enabled. Go to ‘Phone settings,’ then ‘Call forwarding.’ Ensure all options are set to ‘Disabled.’ If they’re set to forward, it could lead to Samsung phone call issues, such as your calls being diverted straight to voicemail.

Lastly, if your Samsung phone is not receiving calls and sending them to voicemail, it could be due to blocking settings. In ‘Phone settings,’ go to ‘Block numbers’ and ensure no essential numbers are blocked. If an important number is blocked, your phone will not ring and the call will go straight to voicemail.

By checking these call settings, you can ensure your Samsung phone is set up correctly and stop your calls from going straight to voicemail.

Check the Do Not Disturb Settings

When your Samsung phone goes straight to voicemail, one of the first things you should check is the Do Not Disturb settings. This feature, when enabled, can cause your phone to go straight to voicemail without ringing. Here are the steps to ensure that this setting isn’t leading to your Samsung phone call issues.

1. Open the Settings app on your Samsung phone.
2. Scroll down and tap on “Sounds and vibration.”
3. Look for the “Do Not Disturb” option and tap on it.
4. Make sure the switch next to “Do Not Disturb” is turned off. If it’s on, tap the switch to turn it off.

By following these steps, you can ensure your incoming calls won’t divert to voicemail on Samsung due to the Do Not Disturb setting. If your phone doesn’t ring and goes straight to voicemail even after this, it suggests other issues at play. You might still be wondering, “Why are my calls going straight to voicemail?” Don’t worry, we have more troubleshooting steps to help you solve your Samsung phone not receiving calls problem.

Disable Airplane Mode

Airplane Mode is a feature present in all smartphones, including Samsung. This feature, when activated, can cause your Samsung phone to go straight to voicemail. This could be the reason why your calls are going straight to voicemail, or why your Samsung phone doesn’t ring and goes straight to voicemail. Let’s troubleshoot this Samsung phone call issue and ensure your incoming calls don’t divert to voicemail on Samsung.

Ordered Steps:

1. Unlock your Samsung phone and swipe down from the top of the screen to open the notification panel.
2. Look for the airplane icon. If it is highlighted or shows that it’s ON, then the Airplane Mode is activated.
3. To turn it off, simply tap on the airplane icon. When it’s no longer highlighted or shows that it’s OFF, Airplane Mode is disabled.
4. After disabling the Airplane Mode, try making a call to your phone to see if it still goes straight to voicemail or if the issue of your Samsung phone not receiving calls has been solved.
5. If your Samsung phone still goes straight to voicemail, proceed to the next troubleshooting steps.

Remember, Airplane Mode can be easily switched on accidentally, so always ensure it’s off when you’re expecting important calls. This simple step can save you from the inconvenience of having your calls going straight to voicemail.

Check Your Mobile Network

One common reason your Samsung phone goes straight to voicemail is an issue with your mobile network. Your Samsung phone not receiving calls or diverting incoming calls straight to voicemail could be due to poor network connection or signal. Here are the steps to check your mobile network:

1. Check Your Network Signal: Firstly, ensure you’re in an area with good network coverage. Look at the signal bars on your phone’s screen. If the signal is weak, your phone might not be able to connect to the network, causing it to divert calls straight to voicemail.
2. Change Network Mode: Sometimes, switching your network mode can improve your phone’s connection to the network. On your Samsung phone, go to Settings > Connections > Mobile Networks > Network Mode. Try changing the network mode to see if this improves the situation.
3. Reset Network Settings: If your calls are still going straight to voicemail, resetting your network settings could help. Remember, this action will erase all network settings on your phone, including your Wi-Fi passwords. Go to Settings > General Management > Reset > Reset Network Settings.
4. Switch Off Your Phone: Lastly, if your Samsung phone doesn’t ring and goes straight to voicemail, turning your phone off and then on again might help. This can reset your connection to the network and possibly fix any minor software glitches.

Remember, if you’re still experiencing Samsung phone call issues, it could be a problem with your service provider rather than your phone. If all else fails, consider contacting your network provider for assistance.

Turn Up your Ringer Volume

One of the simplest yet overlooked reasons why your Samsung phone goes straight to voicemail could be low ringer volume. When your ringer volume is too low or on mute, your Samsung phone doesn’t ring and goes straight to voicemail. This situation can lead to various Samsung phone call issues, including missing important calls because they’re being diverted straight to voicemail on Samsung. So, if you’re wondering, “Why are my calls going straight to voicemail?”, it’s time to check your ringer volume.

Ordered Steps:

1. Unlock your Samsung phone and navigate to the ‘Home’ screen.
2. Swipe down from the top of the screen to reveal the ‘Quick Settings’ panel.
3. Look for the ‘Sound’ icon. If your phone is on ‘Vibrate’ or ‘Mute’, you won’t be able to hear incoming calls, and your calls may be going straight to voicemail.
4. Tap on the ‘Sound’ icon to turn up your ringer volume. You should see a slider appear.
5. Drag the slider to the right to increase the volume. Ensure it’s loud enough to hear when someone is calling.
6. To further ensure you won’t miss calls, navigate to ‘Settings’ > ‘Sounds and vibration’ > ‘Volume’. Here, you can individually adjust the volume for ‘Ringtone’, ‘Media’, ‘Notifications’, and ‘System’.
7. Slide the ‘Ringtone’ volume to the right to increase it.
8. Finally, make a test call to your number from another phone to ensure that your Samsung phone is not going straight to voicemail and is ringing as expected.

Remember, rectifying simple settings like this can prevent your phone from diverting incoming calls to voicemail and save you from potential Samsung phone not receiving calls issues in the future.

Turn Off Silence Unknown Caller Setting

When your Samsung phone goes straight to voicemail, it can be a source of great annoyance. No one likes missing important calls, especially when there’s no apparent reason for it. This issue can be particularly vexing when your phone doesn’t ring and goes straight to voicemail. Often, this is a result of a setting on your phone known as “Silence Unknown Callers”. In this guide, we’ll discuss how to turn off this setting and resolve the issue, ensuring your Samsung phone does not go straight to voicemail.

Step-by-Step Instructions

Follow these steps to ensure that your Samsung phone does not go straight to voicemail:

• Step 1: Unlock your Samsung phone and navigate to the “Phone” app.
• Step 2: Tap on the three-dot menu (More options) located at the top-right corner of the screen.
• Step 3: From the drop-down list, select “Settings”.
• Step 4: Scroll down to locate and tap on “Call Settings”.
• Step 5: Within Call Settings, you will find the “Silence Unknown Callers” option. If this option is enabled, your phone will automatically send calls from unknown numbers straight to voicemail.
• Step 6: Toggle the switch next to “Silence Unknown Callers” to turn it off.

By following these steps, you will ensure that your Samsung phone doesn’t ring and go straight to voicemail. This will assist in resolving some of the common Samsung phone call issues many users experience. Now, your phone should no longer divert incoming calls to voicemail on Samsung devices unless the caller is blocked or you have activated call forwarding.

Remember, if your Samsung phone is not receiving calls and continues to send calls straight to voicemail even after disabling “Silence Unknown Callers”, there may be other settings or issues at play. In such scenarios, further troubleshooting will be required.

Tips and Warnings

Tips to Avoid Missed Calls

1. Always Check Your Settings: It’s essential to regularly check your call settings, especially when you notice your Samsung phone goes straight to voicemail. Settings can sometimes be changed accidentally, leading to issues like this.
2. Keep Your Software Updated: Ensure your phone’s software is always up-to-date. Updates often include bug fixes that can resolve issues like your Samsung phone not receiving calls or calls going straight to voicemail.
3. Don’t Ignore Warnings: If you receive any warnings, such as “Network Not Available” or “Call Settings Error,” don’t ignore them. These could be signs of underlying Samsung phone call issues.

Warnings About Changes to Call Settings

1. Beware of the Silent Mode: If your phone is in silent mode, it doesn’t ring and might seem like it’s going straight to voicemail. Always check to ensure your phone is not in this mode when expecting important calls.
2. Do Not Disturb: The “Do Not Disturb” feature can also cause your calls to go straight to voicemail on Samsung. Unless necessary, it’s advisable to keep this feature turned off.
3. Call Forwarding: Be careful when using the call forwarding feature. If not configured correctly, it can cause incoming calls to divert to voicemail on Samsung phones.

By keeping these tips and warnings in mind, you can prevent situations where your phone goes straight to voicemail on Samsung, ensuring you don’t miss any important calls.

Troubleshooting

Despite following the instructions meticulously, if your Samsung phone goes straight to voicemail, there could be a few other things at play. Let’s troubleshoot some scenarios that might be causing the issue.

1. Network Connection: If your Samsung phone doesn’t ring and goes straight to voicemail, it might be due to a weak or unstable network connection. Try resetting your network settings or switch to a different network mode (3G, 4G, etc.) to check if the issue persists.
2. Sim Card Issue: Your SIM card might be causing the issue. Consider trying your SIM card in a different phone to see if calls still go straight to voicemail. If they do, the issue might be with your service provider or the SIM card itself.
3. Phone Software: Samsung phone call issues could also be a result of outdated software. Ensure your phone is updated to the latest version. If updates are available, back up your data and update your phone.
4. Call Barring Settings: If incoming calls divert to voicemail on Samsung, check your call barring settings. Ensure you haven’t accidentally barred incoming calls.
5. Hardware Problem: If your Samsung phone is not receiving calls and they go straight to voicemail, it might be a hardware issue. If you’ve dropped your phone recently, the microphone or internal wiring might have been damaged.
6. Contacting Samsung Support: If you’re still facing issues and wondering, “Why are my calls going straight to voicemail?”, it may be time to contact Samsung support. They can guide you through advanced troubleshooting steps or arrange for a service appointment if needed.

Remember, these are just possible solutions. If the problem persists, professional help is advised.

Conclusion

In conclusion, resolving the issue when your Samsung phone goes straight to voicemail doesn’t have to be a daunting task. This guide has walked you through the various possible causes and solutions, whether it’s a case of your phone not ringing and going straight to voicemail on Samsung, or other Samsung phone call issues that result in incoming calls diverting to voicemail on Samsung.

Remember, it’s important to check your call settings, Do Not Disturb settings, Airplane mode, mobile network, ringer volume, and Silence Unknown Caller setting. If you’ve gone through all these steps and are still asking, “Why are my calls going straight to voicemail?” or “Why is my Samsung phone not receiving calls?”, it might be time to seek professional help or contact Samsung Support.

Ultimately, it’s all about ensuring that your Samsung phone is set up correctly to receive calls and not go to voicemail. With the right setup and troubleshooting, you can avoid missed calls and ensure that your phone functions optimally.

Frequently Asked Questions

Why does my Samsung phone go straight to voicemail?

A Samsung phone goes straight to voicemail due to a variety of reasons. It could be due to your phone settings, like having Do Not Disturb mode on, or issues with your network provider. It could also be because your phone is set to divert all incoming calls to voicemail.

Why does a phone go straight to voicemail without ringing?

When your phone goes straight to voicemail without ringing, it’s likely because your phone settings are causing it to behave this way. For instance, your Samsung phone might be set to silence unknown callers or your ringer volume could be set too low. Alternatively, there could be Samsung phone call issues with your network provider.

How to turn off call forwarding?

Turning off call forwarding on your Samsung phone involves going into your phone’s settings. Navigate to “Settings > Applications > Phone > More Settings > Call Forwarding.” From here, you can disable call forwarding.

How do I turn off voicemail on Android?

To turn off voicemail on your Android device, open the Phone app, tap ‘Settings’, then ‘Voicemail’, then ‘Advanced settings’, and finally ‘Setup.’ Here, you can disable voicemail. Remember, the exact steps may vary depending on your Samsung model.

Why does my phone not ring for certain calls?

If your phone does not ring for certain calls, it could be because your Samsung phone doesn’t ring and goes straight to voicemail for unknown or blocked numbers. You might have enabled the ‘Silence Unknown Callers’ feature, or the specific number might be blocked in your phone settings.

What’s the difference between call forwarding and voicemail settings on Samsung phones?

Call forwarding and voicemail settings on Samsung phones serve different purposes. Call forwarding redirects incoming calls to a different number, while voicemail settings control how your phone handles missed calls. If your incoming calls divert to voicemail on Samsung, it’s likely due to your voicemail settings.

How can I ensure my Samsung phone is set up correctly to receive calls and not go to voicemail?

To ensure your Samsung phone is set up correctly to receive calls and not go to voicemail, you should check your phone settings. Make sure that Do Not Disturb mode is off, your ringer volume is up, and call forwarding is turned off. If your Samsung phone is not receiving calls after these checks, you may need to contact your network provider.

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