Service for streaming music Spotify has validated iPhone users’ accusations that the app eats roughly 30% of their battery power per hour of streaming.
Spotify users who upgraded from iOS 14.8 to iOS 15 have noticed unusually significant battery drain, as well as overheated iPhones. The company claims to be looking into the matter.
“We’ve forwarded your information to the relevant team, and we can confirm they are actively investigating,” the company said in a support message. “In addition to restarting and/or reinstalling the program, it’d be wonderful if you could try deactivating Background App Refresh: this found under Settings -> General -> Background App Refresh.”
Spotify has frequently advised users to uninstall and reinstall the program, but this has not worked for at least some users.
One customer stated, “Battery will drain within an hour if I left it run, but I have no idea how hot it gets.”
“”I’ve tried disconnecting Wi-Fi, enabling background app refresh, doing a clean reinstall twice, restarting my phone numerous times, offloading the app and clearing the cache,” noted another, “essentially every method listed on this website and nothing works.” It’s quite aggravating.”
The program also crashes, according to multiple users, “usually when [the iPhone] is locked.”
Spotify, Apple Music’s main competitor, is increasingly utilizing to listen to podcasts. By the end of 2021, it is expected to surpass Apple Podcasts.